Kanban, It's not just boards and post-it notes!
|I can't see the WIP limits!|
It's important to record these finding and to take them away with you - I like a lot of the work Karl Scotland's done with Kanban thinking and I like to leave with the following headings..... Kanban Canvas
- What are we going to share? (Board, tokens, etc)
- Study - What are monitoring?
- Value - What's the value we're trying to achieve?
- Potential - What could we achieve?
- Sense - How are we going to monitor the system, understand it and plan?
- Stabilise - WIP, Acceptance criteria, Definition of Done
How you document or record these are up to you.... Brain storming (mind showers as I think is the new PC term) whatever! Just ensure that these points are understood, recorded, public and importantly re-visited!
Again it’s essential to have the right people in this meeting… I’ve seen too many Kanban boards only model the work of one team. The Kanban board(s) should help to visualise the system not one small part - Everybody in that system needs to be involved and have ownership.
Next look at the design of the Kanban ticket/token….. This might sound boring but it’s important! What information will the tickets contain will you have different shapes and colours for different types of tickets? What metrics will you record? Start date, end dates, dates worked on (Handy for calculating flow efficiency) What about recording movements on the board… Tickets tend to move left as well as right (assuming your direction of travel is left to right)
Finally - Before implementing these changes you need a go/no go decision! At the end of the workshop after speaking with management you need to decide if you're going to go ahead and implement change or not - Not all teams are ready and not all management is ready yet - This takes real courage but if the backing isn't there it's perhaps best to wait until it is.
If you do go ahead - Select somebody to enforce the process, we might not have a Scrum Master in Kanban but do we need a flow master/Lean Manager - Somebody who will ensure that policies are adhered too, the Kanban board is being updated, metrics are being recorded and used - Somebody to facilitate meetings.